Serious approach — they made a custom EV cable for me. I could not find this service anywhere else. Highly recommended.
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Contact Us
Get in touch with our expert team for support, product inquiries, and personalized charging solutions. We're here to help you make the switch to electric vehicle charging.
Get In Touch
Multiple ways to reach our expert team for support and inquiries
Send us a Message
Office Information
Company
EV EXPERT s.r.o.
Company ID: 056 99 711
Office contact:
Stupkova 18, 779 00 Olomouc, Czech Republic
Invoicing data
EV EXPERT S.R.O.
Polská 181/70
77900 Olomouc
IČ: 056 99 711
DIČ: CZ05699711
Email & Phone
- Sales Department:
+420 722 689 252 (Mo - Fr 09:00 - 16:00) - Stock and orders:
+420 722 363 735 (Mo - Fr 08:30 - 16:30) - Email: info@vehiclecharging.eu
- Bank contact: 333322227 / 2010
Payment Information
Choose the payment method that best fits your order and checkout preferences.
Payment Methods
Credit & Debit Cards
Secure payment processing
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- • Visa, Mastercard, American Express
- • Secure SSL encryption
- • Instant payment confirmation
Bank Transfer
Direct bank transfer for large orders
- • Wire transfer available
- • ACH transfer accepted
- • 2-3 business days processing
- • Volume discounts available
Financing Options
Flexible payment plans available
- • 0% APR financing (qualifying orders)
- • 12-60 month terms
- • Quick online application
- • Instant approval available
Security Guarantee
All payments are processed securely. We never store your payment information and use industry-standard encryption.
Shipping and Product Return
Clear delivery terms, return rules, and practical logistics information for all orders.
Shipping Prices
Shipping is a flat price per destination group and always includes VAT — the total at checkout never changes with the destination's VAT rate. Orders above the group's threshold ship for free.
All listed countries are usually delivered by courier partners such as GLS, PPL or DPD. For islands, non-EU destinations, and special routes, we select the most suitable carrier based on speed, quality, and final delivery cost.
| Delivery Country Group | Shipping price (incl. VAT) | Free shipping from |
|---|---|---|
| Czech Republic, Slovakia, Germany, Poland, Austria | 8 EUR | ≥ 200 EUR |
| Belgium, Bulgaria, Croatia, Denmark, Estonia, France, Ireland, Italy, Latvia, Lithuania, Luxembourg, Hungary, Netherlands, Romania, Slovenia, Spain, Greece | 15 EUR | ≥ 300 EUR |
| Norway, Finland, Sweden, Cyprus, Albania, Malta, Montenegro, Portugal, Gibraltar, Liechtenstein, Moldova, Monaco, United Kingdom (UK), Iceland | 39 EUR | ≥ 500 EUR |
Czech Republic, Slovakia, Germany, Poland, Austria
- Shipping:8 EUR
- Free from:≥ 200 EUR
Belgium, Bulgaria, Croatia, Denmark, Estonia, France, Ireland, Italy, Latvia, Lithuania, Luxembourg, Hungary, Netherlands, Romania, Slovenia, Spain, Greece
- Shipping:15 EUR
- Free from:≥ 300 EUR
Norway, Finland, Sweden, Cyprus, Albania, Malta, Montenegro, Portugal, Gibraltar, Liechtenstein, Moldova, Monaco, United Kingdom (UK), Iceland
- Shipping:39 EUR
- Free from:≥ 500 EUR
Delivery Coverage and Limits
- Mainland countries: Shipping matrix applies to mainland destinations only.
- Maximum parcel weight: Up to 40 kg per box.
- Outside EU: Customs duties, import taxes, and local fees are paid by the customer.
- Pickup option: Personal pickup is available at our office in Olomouc, Czech Republic.
Order Cancellation and Returns
Returns within 14 days
You may cancel the purchase agreement and return products within 14 days from receiving the goods.
- ✓Returned products must be complete and without signs of damage or defects.
- ✓Products must be sent back within 14 days after cancellation.
- ✓Return shipping costs are paid by the purchaser.
- ✓After receiving and checking returned goods, refund is processed within 14 days.
Contact and Return Address
Phone: +420 722 689 252
Email: info@vehiclecharging.eu
Return address:
EVExpert s.r.o.
Stupkova 952/18 (office K115, ground floor)
779 00 Olomouc, Czech Republic
Delivery Responsibility
- Delivery timelines may be affected by events beyond our control or missing delivery instructions.
- If a delay occurs, we will inform you and agree on a new delivery date.
- If delivery is missed on the agreed date, redelivery or storage costs may apply.
- For non-delivery, the remedy is replacement within a reasonable time or refund for the goods paid.
- Please verify delivered goods before installation or resale to third parties.
Need Help Before Ordering?
If you are unsure about shipping cost, destination rules, or return eligibility for your order, contact us and we will confirm the exact conditions for your country before checkout.
Customer Reviews
We are getting consistently great reviews. These are our reviews from Google Maps, Heureka and Zbozi.
Google Maps
4.9/5
Heureka.cz
95/100
Zbozi.cz
98/100
Excellent customer service. A fault on my EV charger was reported on Friday and fixed on Tuesday.
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One of the few companies that can deliver exactly what you need by agreement (I was sorting out EV charging). Helpful advice, great deal, fast delivery. Recommended!
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Excellent products and service! I bought a portable EV charger and accessories from their e-shop. They helped me choose the right products and explained everything I needed to know. The EVE LINE II 7.4 kW 32 A portable charger is great — works as expected, excellent build quality, premium feel. Fast and free delivery. Could not ask for more. Thank you.
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Ordered to my house in Budapest. Super fast delivery, arrived in 1–2 days! Very professional email confirmations, and the product is great.
Translated from Hungarian
Communication with the shop was excellent. Everything handled quickly and to my satisfaction.
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Unfortunately my EV charging cable was stolen from my garage. I ordered from VehicleCharging on Monday morning and was charging my car the next day!
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Delivery speed, technical support, quality Czech-made product.
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